General Terms of Use

General Overview

The terms and conditions set out below (the “Terms of Use”) apply to your use of the official website of aptLearn Limited (“the website” “we”, “us“, “our“) and to any email correspondence between us and you (“you”, the “user”).

Please read these Terms of Use carefully. They apply to the website you were using which is linked to these Terms of Use. They govern your use of the Site.

In addition, please read our Privacy Policy. It applies to our collection and use of your personal information in relation to the website. Users with an aptLearn Limited account are also bound by the Terms and Conditions agreed to during account creation.

If you publish a course on the aptLearn Limited platform, you must also agree to the Instructor Terms. We also provide details regarding our processing of the personal data of our students and instructors in our Privacy Policy.

Accessibility – any issues in accessing these Terms can be reported through aptLearn Limited’s Help Center.

General Terms and Conditions


To use our Services, the User is required to create a user account by accepting these Terms, entering certain personal details, and by setting a password of their choice in a registration form provided by aptLearn Limited online (“User Account”). After submitting the completed registration form, the User will receive a confirmation email from aptLearn Limited allowing the User to activate the User Account. Through the creation of the User Account, a binding contract is concluded between the User and aptLearn Limited, entitling the User to use Free Services.

When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and aptLearn Limited will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

Students and instructors must be at least 18 years of age to create an account on the website and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live, you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you. If you are below this age of consent to use online services, you may not create an account on the website. If we discover that you have created an account that violates these rules, we will terminate your account. Under our Instructor Terms, you may be requested to verify your identity before you are authorized to submit content for publication on aptLearn Limited.

You can terminate your account at any time by following the steps here. Check our Privacy Policy to see what happens when you terminate your account.

aptLearn Account Inactivity Policy

Effective 08/12/2023

1. Introduction

At aptLearn, we are committed to providing our students with the best learning experience while ensuring the responsible management of our resources and data. This Account Inactivity Policy outlines our approach to managing student accounts that have become inactive over a significant period.

2. Accounts without Paid Course Enrollment

2.1 Inactivity Threshold: A student account is classified as ‘inactive’ if the student fails to log in or engage in any account activity, such as enrolling in new courses or refreshing existing courses, for a continuous period of six (6) months.

2.2 Reminder Notifications: Once an account is marked as inactive, aptLearn will issue reminder notifications sparingly over the subsequent six (6) months, encouraging the student to re-engage with their account.

2.3 Account Deletion: If there is no account activity for twelve (12) months, the student’s account and all associated data will be permanently deleted. This includes but is not limited to, digital signatures for certifications, earned certifications, personal bank details for automatic payments, course enrollments, and any other details linked to their student ID.

2.4 Liability and Irreversibility: It is important to note that once an account is deleted under this policy, the action is irreversible. aptLearn will not be liable for any loss of data or certifications as a result of account deletion.

3. Accounts with Paid Course Enrollment

3.1 Extended Inactivity Period: For students who have purchased at least one paid course, the account will be classified as ‘inactive’ after eighteen (18) months of no login or account activity.

3.2 Reactivation: Inactive accounts in this category can be easily reactivated by logging in again.

3.3 Extended Deletion Threshold: If a student with paid course enrollments remains inactive for five (5) years, their account, along with all associated data, will be permanently deleted. This includes purchases, course enrollments, certifications, and any other linked data.

4. Policy Adjustments

aptLearn reserves the right to adjust or amend this Account Inactivity Policy at any time. All changes will be communicated to our students via their registered email addresses and updated on our platform.


The decision of aptLearn Limited to accept your application will be made on the basis of the information that you have provided on the application form. If we find that you have made any false statement, or have left out significant information, aptLearn Limited reserves the right either to disqualify your application or to suspend you from accessing the Services and reserves the right to take any further steps deemed appropriate.

Pricing, Payments and Refund

If the User wishes to use certain Paid Services, the User may place a respective Order with aptLearn Limited through the User Account. Offers made by aptLearn Limited for Paid Services are not binding. By placing an order, the User makes a binding offer to conclude a respective contract. The ordering process includes the following steps: choosing an option, verifying the choice and/or correcting it, inserting relevant data, selecting the method of payment, reading any applicable material terms of the subscription plans and affirmatively accepting such material terms and agreeing to these Terms, and completing a binding submission of the order by clicking an order button and/or checking the box to proceed, as applicable. The User’s offer only becomes binding for both parties when we confirm acceptance of the offer in an email (“Order Confirmation”). The Order Confirmation also includes detailed information in relation to the User’s Order and an Order number.

A valid credit/debit card or PayPal account is required to subscribe to one of our courses. Courses are billed in advance. The customer agrees that once an order has been placed and paid for, there will be no full or partial refund made available to the user. In the event that aptLearn Limited suspends or terminates your use of the Service or these Terms and Conditions or you close your account voluntarily, you understand and agree that you will receive no refund or exchange of any kind, any Content or data associated with your use of the Service, or for anything else.

All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third parties. In no event will aptLearn Limited be responsible for the actions or inaction of any third party payment processor, including, but not limited to, system downtime or payment service outages.

Electronic Communication

aptLearn Limited is an online institution; we offer all our services through the Internet. We communicate with you via emails or by posting notices to our website. You agree that all agreements, notices, disclosures, and other communication we provide to you electronically (via emails, site news, etc.) satisfy all requirements, and should be considered equivalent to communication in writing.

Modification to the Services and Price

aptLearn Limited reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all courses are subject to change. aptLearn Limited shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.

General Terms

Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. Technical support is only provided to paying account holders and is only available via email (we try to respond within 24 hours). You must not modify, adapt or hack the service or modify another website so as to falsely imply that it is associated with the website, or any other aptLearn service. With regards to copyright, you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service without the express written permission by aptLearn Limited. The material contained on this site is ©aptLearn Limited. All rights reserved.

Unless otherwise expressly stated, copyright or similar rights in all material presented through the Service offered by aptLearn Limited is owned by aptLearn Limited. You are entitled to print or download extracts from the website for your personal use only and you are not permitted to use such material in any commercial way. Copies of the Service which you have saved to disk or to any other storage system or medium may be used for subsequent viewing purposes or to print extracts for sole use by you only and must not be made available to another person. You may not (whether directly or indirectly including through the use of any program) create a database in an electronic or other form by downloading and storing all or any part of the pages from the service.

No part of the service may be reproduced or transmitted to or stored in any other website, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service. We may, but have no obligation to, remove content and accounts containing content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any aptLearn Limited customer, employee, member, or officer will result in immediate account termination.

You understand that the technical processing and transmission of the service, including your course, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You must not upload, post, host, or transmit unsolicited email, SMS, or “spam” messages to our service. You must not transmit any worms or viruses or any code of a destructive nature to the service. aptLearn Limited does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the service will be corrected.

You expressly understand and agree that aptLearn Limited shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the website has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

Users of our services expressly agree that their use is entirely at the user’s own risk. aptLearn Limited does not warrant as to the results or information that may be obtained from use of the site or to the accuracy, reliability or content of any of the information provided. It is the visitor’s responsibility to evaluate the accuracy and completeness of all information, opinions and other material contained on the site or any site with which it is linked.

Whilst precautions are taken to detect computer viruses and ensure security, aptLearn Limited cannot guarantee that our services are virus-free and secure. aptLearn Limited shall not be liable for any loss or damage which may occur as a result of any virus or breach of security. We give no warranties of any kind concerning our services. In particular, we do not warrant that our services are virus free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties. Whilst making every attempt to secure personal data, aptLearn Limited cannot accept responsibility for any unauthorized access or loss of personal information that is beyond the control of aptLearn Limited. The failure of aptLearn Limited to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision.

If you are a copyright owner and have a good faith belief that any material available through the Service infringes upon your copyrights, you may submit a copyright infringement notification to aptLearn Limited pursuant to the Digital Millennium Copyright Act by providing us with the following information in writing:

  • An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest.
  • A description of the copyright work that you claim has been infringed.
  • A description of where the material that you claim is infringing the located on the Service, with enough detail that we may find it in on the Service.
  • Your address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law, and;
  • A statement by you made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

Modification to Terms of Use

aptLearn Limited reserves the right to change or modify any of the terms and conditions contained in the Terms of Use, at any time and in its sole discretion. If we change or modify these Terms of Use, it will be indicated at the top of this page, the date these Terms of Use were last revised. Any changes or modifications will be effective immediately upon posting of the revisions to the website, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of any of the website or the Services following the posting of changes or modifications will constitute and confirm your agreement to, and acceptance of such changes or modifications. It is your responsibility to regularly check this Site to determine if there have been changes to these Terms of Use and to review such changes. If you do not agree to the amended terms, you must stop using the Sites and the Services.

Instructor Terms of Use and Conditions

If you sign up as an instructor, these instructor terms and conditions (“Instructor Terms”) contain the terms and conditions of your participation as an instructor through the services of aptLearn Limited. It is a binding agreement between you and aptLearn Limited and is incorporated by reference in the terms of Use (“Terms of Use”) of aptLearn Limited. Kindly peruse the full Instructor Terms of Services Here.

The Terms of Use constitute the entire agreement between you and aptLearn Limited and govern your use of the Service, superseding any prior agreements between you and aptLearn Limited. If you would like to contact us to understand more about these Terms or wish to contact us concerning any matter relating to terms and conditions, you may do so by using the Contact Us form.

This Policy was last updated on: 08-12-2023: 2:00AM WAT